FAQS

  • What are the check-in and check-out times?
    Check-in time is from 3:00 PM, and check-out is from 11:00 AM. Early check-in and late check-outs may be accommodated upon request, subject to availability. Please call us on the day of arrival. Charges will apply.
  • Is smoking allowed?
    No, smoking is strictly prohibited within our premises to ensure a comfortable and safe environment for all guests.
  • Are pets allowed?
    Unfortunately, pets are not permitted on the property. We apologise for any inconvenience this may cause.
  • Are parties or events allowed?
    No, to maintain the tranquility of our boutique accommodation, parties and events are not permitted.
  • Is parking available?
    Yes, we offer private off-street parking for the convenience of our guests.
  • What amenities are included in the rooms?
    Our rooms feature modern amenities such as air conditioning, coffee machines, free Wi-Fi, smart TVs with Chromecast, and fully equipped kitchens and laundries.
  • What is your cancellation policy?
    Guests can cancel their reservation free of charge up to 2 days before their scheduled arrival date.
  • Can I request additional bedding?
    Yes, we can provide rollaway beds for an additional charge. Please inform us of your requirements at the time of booking or contact us 48 hours prior to your arrival. Please note that we strictly allow 5 pax as a maximum to stay in our Terraces. Children count in this number. There is a fee of $60 per rollaway or cot, per night.
  • Are there grocery stores or restaurants nearby?
    Yes, McKenna Terraces Mudgee is conveniently located a short walk away from the Mudgee CBD. For ease of meals enjoy your lunch, dinner and drinks at our neighbouring pub, The Paragon Hotel.
  • Can I host events or gatherings at McKenna Terraces Mudgee?
    Our boutique accommodation is designed for relaxation and tranquility, making it unsuitable for parties or events. However, we do offer private event spaces at our neighbouring Hotel, The Paragon Hotel. Please contact the Hotel direct for function and event options. T. 02 6372 1313
  • How can I contact McKenna Terraces Mudgee for further inquiries?
    The McKenna Terraces are managed via The Paragon Hotel office (next door), please don't hesitate to contact us at info@paragonhotelmudgee.com.au or call on 0490 703 585. Our friendly team is always happy to help!

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